Your data should stay clear, limited, and protected.

1. Information we may collect

Cougar Electronics may collect information that you choose to provide when you contact the store, request product availability, or complete a checkout flow.

• Contact details: name, email address, phone number, or WhatsApp details when you send them to us.
• Order details: selected iPhone model, storage, color, quantity, price, and order notes.
• Delivery or pickup details: location information you provide for delivery or collection coordination.
• Website usage data: basic technical information such as browser type, device type, and pages visited may be processed by hosting or analytics services if enabled.

2. How we use information

We use customer information only for store-related purposes, including:

• Confirming product availability, price, storage, color, and condition.
• Processing order requests and checkout sessions.
• Contacting customers about orders, pickup, delivery, refunds, or support.
• Improving the shopping experience and fixing website issues.
• Complying with applicable legal, accounting, fraud prevention, or payment obligations.

3. Payments and card information

Cougar Electronics does not store full card numbers, CVC codes, or payment card credentials inside this website. Payments are processed through a Stripe-hosted checkout page or Stripe payment tools.

When you proceed to payment, Stripe may process payment information, billing information, fraud checks, and transaction data according to Stripe’s own services and policies.

4. When information may be shared

We do not sell customer personal information. We may share limited information only when needed to operate the store, complete an order, or comply with obligations.

• Payment providers: to process checkout and payment status.
• Delivery/support providers: when needed to complete delivery or customer support.
• Hosting and technical providers: to run the website, backend, security, and checkout connection.
• Legal or compliance requests: if required by applicable law or valid authority request.

5. Security

We aim to keep customer information limited and protected. Payment card details are handled by Stripe, not stored in the website code. Access to backend keys and checkout secrets should be restricted to authorized systems only.

6. Data retention

We keep order and contact information only as long as reasonably needed for customer service, order records, legal obligations, dispute handling, accounting, and fraud prevention.

7. Your choices and requests

You may contact Cougar Electronics to request access, correction, or deletion of information you provided, subject to order, legal, payment, fraud prevention, or accounting requirements.

8. Cookies and local storage

The website may use browser storage to keep cart items and improve the shopping experience. Third-party services such as payment processors or hosting providers may use cookies or similar technologies as part of their services.

9. Children’s privacy

This website is not intended for children to place orders without permission from a parent or guardian.

10. Policy updates

We may update this Privacy Policy when the website, checkout flow, payment tools, or store operations change. The latest version will be posted on this page.

11. Contact for privacy questions

For privacy questions or customer information requests, contact Cougar Electronics through: